FAQs

Where do you ship?

We ship our products throughout the world using DHL Express and Parcel Force. Simply add your Truffle treats to your bag and shipping will be calculated at check out.

How long will it take for my order to arrive?

We aim to dispatch all orders within two-three working days of payment being received. The length of time it will take for your order to arrive will depend on your location.

Orders placed from outside the UK will be sent using DHL Express or Parcel Force (whichever you choose at check out) and details will be provided in your confirmation email. UK customers have the option to send smaller orders (under £75) by Royal Mail (Tracked 24 or 48) or by DHL Express. Standard shipping on UK orders over £75 is free or you can choose to pay a bit extra for DHL Express.

Can I return my product?

We hope you love the product you receive but if you do wish to return it you can contact us at info@truffletablescapes.co.uk and request a return and refund. For more information, please view our returns policy here.

Questions

We are always happy to help - please get in touch at info@truffletablescapes.co.uk.